Shipping policy

Delivery Service Policy

OluKai is operated by olukaisu.

Last updated: September 18, 2026

The following reference explains the information, actions, and safeguards involved.

Reference 1: Shipping origin and fulfillment

Orders ship from 3500 Post Farm Rd, Stanley, New York, 14561, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. olukaisu fulfills orders according to the published method and stated shipping origin.

Reference 2: Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Reference 3: Shipping cost

Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.

Reference 4: Delivery estimates and tracking

Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

Reference 5: Shipping support

Contact support@olukaisu.shop or 615-213-7107 with an order number if shipping assistance is needed. olukaisu is located at 3500 Post Farm Rd, Stanley, New York, 14561, United States.

Reference 6: Shipping area and address accuracy

We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.